Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Welcome to Cats Kingdom (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop in-store, or interact with us through any online or offline services.

By accessing or using Cats Kingdom services, you consent to the practices outlined in this policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We collect various types of information to provide and improve our services.

A. Information You Provide to Us

• Personal Information: Name, email address, phone number, shipping and billing addresses.

• Payment Information: We process payments securely through Square, PayPal, or other third-party processors. We do not store your payment details.

• Account Information: If you create an account, we collect login credentials and profile preferences.

• Communications: Emails, messages, and feedback you provide through customer service inquiries or surveys.

B. Information Collected Automatically

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system.

• Usage Data: Pages visited, time spent on the site, interactions, and referring URLs.

• Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to improve user experience and marketing.

C. Information from Third Parties

• Social Media: If you interact with us through social platforms like Facebook or Instagram, we may receive basic account information.

• Marketing Partners: We may collect data from advertising partners to personalize content and promotions.

3. How We Use Your Information

We use your information to:

• Process transactions, manage orders, and provide customer support.

• Personalize website content, send targeted promotions, and analyze shopping behavior.

• Send updates, promotions, and newsletters (you can opt out anytime).

• Detect fraud, prevent abuse, and comply with legal obligations.

• Show relevant ads based on browsing behavior (via cookies and third-party analytics).

4. How We Share Your Information

We do not sell your personal information. However, we may share it with:

• Service Providers and Payment Processors for secure transactions and order fulfillment.

• Marketing and Advertising Partners to deliver personalized ads and promotional offers (only with consent).

• Legal and Compliance Authorities when required by law or to protect against fraud and security threats.

5. Your Privacy Choices and Rights

A. Managing Your Information

• Opt-Out of Emails: Click the unsubscribe link in marketing emails.

• Disable Cookies: Adjust browser settings to limit tracking.

• Update or Delete Your Data: Contact us to modify or delete your personal information.

B. Your Rights Under Applicable Laws

• California Residents (CCPA): You have the right to request access, deletion, or opt-out of data selling (we do not sell data).

• GDPR (European Users): You may request data correction, restriction, or deletion.

To exercise your rights, email us at [email protected].

6. Data Security

We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100 percent secure, and we cannot guarantee absolute protection.

• Secure payment processing through Square, PayPal, and encrypted transactions.

• Restricted data access—only authorized personnel can access sensitive information.

7. Third-Party Links and Services

Our website may contain links to third-party websites (e.g., payment processors, social media). We are not responsible for their privacy practices—please review their policies separately.

8. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect their data. If a child has provided personal information, contact us to remove it.

9. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. If significant changes occur, we will notify users via email or website notice.